3rd task - Softskill

Members of the group :

1. Dewi Anisa Kesuma (12213285)
2. Harnumdia Erdinda (19213820)
3. Rizka Larashati (17213898)

Part A

1.     the instruction for the new tv is missing, the buyer is asking for sending the new instruction for their new tv

2.     the remote control of projector is missing, the buyer is asking for sending the new remote control for their projector

3.     coffee machine model silver 542 is broken, the buyer want to order the new one

4.     the seller of online books is telling about they can’t deliver any books and asking for forgiveness about the delay of deliver books

5.     the delivery of drinking water is late again

6.     there’s a problem with printer and the seller ask the buyer to return the printer and the seller will send the new one

7.     the line telephone is busy, the buyer is asking seller to call her again and she complain about the air conditioning is broken again

8.     there’s no instruction on the box of microwave px2054 and the seller will send the instruction

9.     the buyer have a few problems of table that she bought. The problem are: there’s a piece missing and the invoice is incorrect

10.  the seller sent the incorrect part and the seller is giving the solutions for refund or send the new one. The buyer want seller to send the new one

Part B

11.  at an airport

12.  on a plane

13.  at an airport

14.  in a taxi

15.  at a railway stations

16.  on a plane

17.  at a railway stations

18.  at a hotel

Part C

1.     The next train to manchester is at 4.40

2.     the boarding at gate 23 is JA327

3.     the train leave at 1.25 and form platform 7

4.     it leave at Sunday and 9.30 o’clock

5.     the flight arrive at 11.45

6.     the flight number is PA341

7.     it leave from terminal 1